We do not charge any cancellation fee for rooms that have not been confirmed.  However once your room has been confirmed, you are subject to the cancellation policies detailed below.

For Hotel Reservation +21 days before arrival date   - No Cancellation  Fee 21-14 Days before arrival date    -  There is a 5% for administration charge based on your room rate. 13-7 Days before arrival date   - There is a 10% administration charge based on your room rate. 6-3 Days before arrival date   - There is a cancellation fee of one night charge 2-0 Days before arrival date   -  There is a cancellation fee of your full booking amount.

For villa +30 days before arrival date         -  There is a 5% for administration charge based on your room rate. 14-0 Days before arrival date        -  There is a cancellation fee of your full booking amount.

Note: Unless you are informed otherwise on your confirmation e-mail.  Some hotels have policies that are not the same as the above table and therefore it is in your interest to pay very careful attention to any information we pass on to your about this matter if your think that these policies may apply to your booking.

Shortening your stay
We would love to be as flexible as we can regarding this issue.  However, as an agent, we have to abide by the individual hotel policies regarding refunds.  Essentially, if the hotel charge you for the night you cancelled, we do too.  If the hotel does not charge you, neither do we and we will refund the amount to you less 5% administration charge.  You must cancel the unwanted room night with us as well as the hotel receptionist or you will not receive your refund if applicable.

No Show
If, for any reason you don't utilized your reservation and fail to contact us to cancel it, we do not refund any monies pertaining to said booking.  The reason for this is that as far as the hotel is concerned the room is booked and they cannot let anyone else occupy it, in case you arrival.  Thus the room is held, un-occupied, until they are notified otherwise.